Central EMS announced today that Doug Norton has joined Priority Ambulance as Vice President of Operations managing Central EMS’ Central Georgia region.
“With a long history as a respected member of the Georgia EMS community, Doug is well-positioned to lead and grow our Central Georgia operations,” said Robby Atkins, Southeast Regional President. “Doug was one of the first employees of Puckett EMS, a Priority company, and we are glad to be welcoming him back to the family.”
Norton has nearly 35 years of EMS experience with a significant portion spent in EMS leadership in Georgia. He began his career as an EMT and paramedic in Cherokee County, Georgia in 1986. Throughout his time in the field as an EMT, critical care paramedic and supervisor, he received multiple awards, including being recognized as Paramedic of the Year from the State of Georgia for his response following the first domestic U.S. bombing in Sandy Springs in 1990 and three Georgia Star of Life Awards.
In 2001, Norton was one of the first employees hired by Steve Puckett when he started Puckett EMS providing 911 ambulance service to Southwest Cobb County. Norton was an integral part of the Puckett EMS leadership team from 2001 to 2012, first as director of operations and later vice president of operations.
He was instrumental in expanding the business from three to 180 employees in his 11 years with the company. He oversaw the national accreditation process by the Commission on the Accreditation of Ambulance Services (CAAS), and the company received a perfect score on its evaluation during his tenure. In 2010, he supported the company’s largest expansion when it doubled in size to serve 911 and facility customers in Southeast Tennessee and North Georgia.
Norton joins Central EMS most recently from American Medical Response (AMR) serving as regional operations manager in Dekalb County.
“Joining Priority Ambulance will allow me to return to my startup roots as a part of one of the fastest-growing national companies in the country,” said Norton. “I look forward to joining with Central EMS’ Atlanta team to continue to serve its current customers with excellence and grow the company’s service and footprint.”
Central EMS has been the 911 ambulance service provider to Forsyth County since 2016 and also holds multiple contract with medical facilities in the greater Atlanta area.
In addition to its Central Georgia footprint, Central EMS operates a growing base of operations in the South Georgia area of Macon, Dublin, Savannah and Statesboro. These operations will continue under the leadership of Corey Thomas, Vice President of South Georgia Operations.
Norton will begin his role on January 20, 2020.